Usability Testing

Optimizations based on insights from real users

For most businesses, the most important user is the customer. That’s why we turn to users for the ultimate test of a digital experience. Through moderated user testing and behavioral analysis, Springbox experts can determine the pain points and barriers to entry to your business’s digital properties. From prototypes to completed products, any digital experience can be put through usability testing to ensure positive results for users and your business needs.

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“Testing our designs is a humbling — but necessary — exercise. The returns are always worth the investment. We can see what’s not working in 20 minutes, as opposed to spending 20 hours fixing it later in development.”

Jessica Higgins
User Researcher, Springbox